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Katie Kolon helps business owners and leaders navigate conflict before it derails relationships, stalls decisions, or quietly undermines trust and momentum.
She is the founder of Mutual Ground Strategies, where she works with small business owners, founders, partners, and teams facing tension, avoided conversations, and relationship strain that makes leadership harder than it needs to be. Her work includes conflict resolution coaching, communication and de-escalation training, and facilitated conversations that help people address challenges directly and move forward with greater clarity.
Katie is a certified mediator and mediation coach and a former employment law attorney. She has spent more than a decade volunteering as a mediator, trainer, and mentor, supporting people in high-stakes conversations where emotions, values, and business realities collide. Her approach is facilitative rather than directive. She does not tell people what to do or impose solutions. Instead, she helps them surface what really matters so they can make thoughtful, durable decisions themselves.
Earlier in her career, Katie worked in cybersecurity and customer success and has held roles across nonprofit, government, education, and research settings. That range of experience informs her work with entrepreneurs and small business leaders navigating growth, uncertainty, and complex human dynamics.
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