Description

Customer Relationship Management (CRM) has become an essential tool for small businesses aiming to improve customer interactions, streamline operations, and enhance decision-making processes.
 
This presentation provides practical information on how a small business can leverage CRM to improve customer service, increase sales, and drive customer loyalty.
 
Attendees at this presentation will be provided with:
 

• An Overview of The Customer Relationship Management Process
• Case Studies and Examples of Small Business CRM